Outreach queue
14 calls + 6 SMS tasks scheduled for today
Calls scheduled
14
SMS tasks
6
Completed today
7
Connect rate
71%
last 30d
Today's queue
Sorted by best-time-to-call
| Best window | Member | Why now | Channel | Status | |
|---|---|---|---|---|---|
| 10:00–noon | Hawkins, R. | Pre-decomp pattern · script ready | 📞 Voice | High priority | |
| 10:00–11:00 | Delacroix, M. | 2 missed SMS + pharmacy gap | 📞 Voice | High priority | |
| 11:00–noon | Greene, A. | GAD-7 ↑3, no SMS in 14d | 📞 Voice | Medium | |
| 1:00–2:00 | Okonkwo, S. | Sleep ↓, possible mood elevation | 📞 Voice | Medium | |
| 1:30–3:00 | Park, Y. | Caregiver burden check-in | 📞 Voice | Medium | |
| Anytime | Alvarez, M. | Pharmacy gap → delivery setup | 💬 SMS | Low | |
| 2:00–4:00 | Williams, E. | Routine 30d check-in | 💬 SMS | Low | |
| Done · 9:14a | ✓ Patel, R. | Confirmed visit Thu | 📞 Voice | Disposition | |
| Done · 9:42a | ✓ Sanchez, R. | Refill confirmed | 📞 Voice | Disposition |