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Risk stratification + outreach engine

Care plan · Robert L. Hawkins

Active · v3.2 · last updated 5/19 by you · shared with Dr. Reyes, Caliber Pharmacy
Goals
  • Prevent psychiatric hospitalization (next 12 mo)
    Owner: Janelle (CM) · Status: at risk · last admit 11/2024
  • PHQ-9 ≤ 9 sustained for 90d
    Owner: Dr. Reyes · Status: regressing (currently 14)
  • Clozapine adherence ≥ 95%
    Owner: Caliber Pharmacy · Status: at risk (2 gaps in 60d)
  • Stable weight (CHF management)
    Owner: PCP · Status: trending up (+3 lb / 5d)
Active interventions
InterventionCadenceLastStatus
Weekly SMS PHQ-9Mon 9a5/16Active
Voice check-inBiweekly Sat5/18Active
Care manager callAs needed5/19Active
Home scale (CHF)DailytodayActive
Pharmacy auto-refill28d cycle5/10Review
Psychiatry f/uMonthly5/14Active
Crisis protocol
  1. Daughter (Sarah, HIPAA auth on file) — 919-555-0148
  2. Dr. Reyes direct line — answered M-F 8a-5p
  3. Caliber mobile crisis team — dispatched within 60 min
  4. WakeBrook Crisis Center — preferred (prior positive experience)
Care team
  • Janelle Ortiz, LCSW
    Care manager · primary
  • Dr. M. Reyes, MD
    Psychiatrist · 11 mo
  • Dr. D. Mehta, MD
    PCP
  • Caliber Pharmacy
    Clozapine specialty pharmacy
  • Sarah Hawkins
    Daughter / caregiver
Caliber recommendation

Given current trajectory, the model suggests adding a 3rd weekly SMS touchpoint and shortening psych f/u from 4w to 2w until PHQ-9 stabilizes.

Social context
  • Lives alone, apt complex
  • Daughter visits 2x/week
  • Reports neighbor disturbance (under investigation)
  • Transportation: own car, drives locally only
  • SNAP enrolled, food access stable